Transform Customer Service with Artificial Intelligence
Automate sales and customer support, respond instantly 24/7 and reduce costs by up to 70%. AI agents integrated with website, email and SMS.
Tissia AI
Online nowConnected to your entire ecosystem
Tissia communicates with customers and takes action in your systems - all automatic, intelligent and secure.
Communication channels
Be present where your customers are
All conversations in a single unified dashboard, with intelligent handover to human agents when needed.
Internal systems
The AI takes action in your systems
Secure and controlled access - you define what the AI can access and execute.
Integrated features
Everything you need, included in the platform
Products & Services
Live availability
Processing & Status
Customer feedback
REST & Webhooks
Project gallery
All features are ready to use - no complex configuration or additional integrations required.
AI that doesn't just respond, but takes action
Through the integration of a contextual automation protocol, Tissia can access and execute actions in your systems. No more copy-paste or manual intervention needed.
Everything you need for exceptional customer service
Complete platform for automating and transforming customer communication. Built for performance.
Advanced Conversational AI
Understands context, emotions and customer intent. Responds naturally in their language, including informal expressions and complex questions.
All channels, one platform
Widget website, email și SMS - toate conversațiile într-un dashboard unificat.
Intelligent knowledge base
Upload documents, FAQs and product information. The AI learns and responds accurately based on your data.
Intelligent escalation
Automatically detects when human intervention is needed and transfers the conversation to agents, with all context included.
Analytics and Reports
Real-time dashboards with performance metrics, customer satisfaction, conversation volumes and trends.
Available 24/7/365
Customers receive instant responses, any time - at night, weekends or holidays. No waiting time.
Complete catalogue
Manage products, services, menus and bookable resources. The AI presents your offer and guides customers towards purchase.
Automated bookings
Complete booking system with real-time availability. Customers book directly from the conversation, without manual intervention.
Order management
Order processing, status tracking and automatic notifications. Customers receive real-time updates about their orders.
API & Integrations
Complete REST API and webhooks for real-time synchronisation with your existing systems. Bidirectional integration.
More than a chatbot - a complete platform
Tissia integrates all the tools needed for complete automation of customer interactions.
Catalogue System
Manage your entire offering in one place.
- Products with variants and stock
- Services with duration and prices
- Digital menu for restaurants
- Bookable resources (rooms, equipment)
Bookings & Appointments
Fully automate the booking process.
- Real-time availability
- Automatic confirmations and reminders
- Cancellation and rescheduling management
- External calendar synchronisation
Orders & Deliveries
From order to delivery, everything automated.
- Automatic order processing
- Real-time status tracking
- Notifications at every stage
- Complete customer order history
Reviews & Feedback
Collect and manage customer feedback.
- Automatic review requests
- Moderation and approval
- Automatic responses to feedback
- Sentiment analysis
API & Webhooks
Seamless integration with your existing systems.
- Fully documented REST API
- Webhooks for all events
- Bidirectional synchronisation
- Rate limiting and secure authentication
Onboarding & Multilingual
Quick setup and support for a global audience.
- Step-by-step guided tour
- Pre-configured templates
- 34 languages supported
- Automatic customer language detection
From zero to AI in 3 simple steps
Setup and Training
Upload your documents, FAQs and business information. The AI learns within hours.
Channel Integration
Conectează widget website, email și SMS. Integrare simplă, fără cod necesar.
Launch and Optimisation
Launch the chatbot and monitor performance. The AI continuously improves from conversations.
Solutions for every industry
From retail and e-commerce to healthcare and education - Tissia adapts to the specific needs of your industry.
E-commerce
Order support, returns, deliveries
Healthcare
Appointments, information, triage
Real Estate
Viewings, property enquiries
Hospitality
Bookings, menu, information
Automotive
Service, parts, appointments
Education
Enrolment, courses, support
Professional Services
Consultancy, appointments
Public Sector
Citizen information, counter services
Interactive Sales Experience
Your customers can purchase products and services directly in conversation with the AI Agent, on any channel. The Engager system maintains contact autonomously, based on behaviour and preferences, for a continuous and personalised sales experience.
Orders directly in chat
Behaviour-based re-engagement
ML/DL for purchase intent prediction
Autonomous decisions based on emotions
Gold, Silver, Bronze - automatic
Intelligent, automatic recommendations
Simple plans, transparent pricing
No hidden costs. Choose the right plan for your business and scale when you need to.
Starter
For small businesses
- 250 conversations/month
- 1 channel (website)
- 1 user
- Knowledge base
- Basic reports
- Agent escalation
Growth
For growing businesses
- 1.000 conversations/month
- 2 channels
- 3 users
- Knowledge base
- Agent escalation
- Advanced reports
Professional
For medium teams
- 3.000 conversations/month
- 4 channels
- 10 users
- All Growth features
- API integrations
- Priority support
Business
For large organisations
- 5.000 conversations/month
- All channels
- 25 users
- All features
- Custom SLA
- Priority support
Enterprise & Public Sector
High volumes, dedicated infrastructure or special compliance requirements? We offer customised packages with guaranteed SLA, dedicated account manager and custom integrations.
Test the platform with all Starter package features, with no obligations. No credit card required.
AI Marketing for your business
Intelligent email and SMS campaigns. Behavioural automation. Dedicated AI assistant for marketing.
Email & SMS Campaigns
Create and send professional campaigns via email and SMS. Audience segmentation, customised templates and detailed statistics.
Behavioural AI Engager
Intelligent B2B and B2C automation. Behavioural triggers, automated sequences and propensity-based optimisation.
AI Marketing Assistant
Create campaigns through conversation. Tissia AI helps you segment your audience, write content and optimise results.
Marketing Plans
Marketing Starter
or €313.20/year (10% discount)
- 1.000 contacts
- 5.000 emails/month
- AI Marketing Assistant
- AI Engager (5 triggers)
- SMS (unavailable)
Marketing Growth
or €1.069,20/year (10% discount)
- 5.000 contacts
- 25.000 emails/month
- 500 SMS credits/month
- Dedicated phone number
- Unlimited AI Engager
Marketing Professional
or €3.229,20/year (10% discount)
- 15.000 contacts
- 100.000 emails/month
- 2.000 SMS credits/month
- Dedicated phone number
- Advanced analytics
SMS Credits
SMS costs vary by destination. 1 credit = 1 SMS to USA/Canada, 2 credits = UK/Australia, 3 credits = Eastern Europe, 4 credits = Western Europe.
Enterprise Marketing
High volumes of contacts, emails or SMS? We offer customised packages with preferential pricing and dedicated support.
Built for ambitious businesses
We're not just another generic chatbot. Tissia is the AI platform that understands context, intent and the nuances of every conversation.
34 languages and dialects
Communicate naturally with customers in their language, including local expressions and cultural nuances.
GDPR & EU Hosting
Data stored in the EU, full GDPR compliance.
Support + Sales
Not just support - the AI agent actively sells your products and services, like a sales representative.
Local support
EU-based team, support in your language.
Support cost reduction
Average response time
Availability
Automatic resolution
What our customers say
Cosmin C.
CEO, Online Store
Since using Tissia, our support team can focus on complex cases. The chatbot automatically resolves 80% of questions about orders and deliveries.Since we started using Tissia, our support team can focus on complex cases. The chatbot automatically resolves 80% of questions about orders and deliveries.
Ramona T.
Manager, Medical Clinic
Patients can make appointments online 24/7. We reduced phone calls by 60% and patient satisfaction has increased significantly.Patients can make appointments online 24/7. We reduced phone calls by 60% and patient satisfaction increased significantly.
Radu C.
Owner, Restaurant
Clienții pot face rezervări și vedea meniul direct de pe site. Implementarea a durat doar o săptămână și a mers impecabil.
Have questions? We have answers
Didn't find your answer?
Contact usWho uses Tissia?
Here are some examples of businesses using Tissia AI agents to better serve their customers.
Botaniq
E-commerceOnline store for natural products and supplements. The AI agent provides customer support, personalised recommendations, sales and orders directly in chat, plus marketing campaigns and autonomous engagement for retention.
Carpathica Academy
Education & CoursesEducational platform offering personal and professional development courses. The AI agent answers questions about courses, prices, schedules and certifications.
Panthero
B2B CybersecurityWeb security platform (WAF) with fraud prevention features. The AI agent answers technical questions about services, pricing, integrations and provides support to B2B customers.
Want to see Tissia in action for your industry?
Try the live demoReady to transform customer service?
Start for free and see how Tissia can reduce costs and improve your customer satisfaction. No credit card required.
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