Complete AI Platform: Catalogue • Bookings • Orders • Sales • Support

Transform customer service with Artificial Intelligence

Automate sales and customer support, respond instantly 24/7 and reduce costs by up to 70%. AI agents integrated with website, email and SMS.

GDPR Compliance
30-minute implementation
Dedicated support
Tissia AI

Tissia AI

Online now

Hello! I would like to know the status of my order.

Hello! 👋 Please tell me the order number or email address used for the order.

Order #12847

Found the order! 📦

Status: In delivery
Estimated delivery: Tomorrow, 10:00-14:00
Tissia is typing...
70%
Cost reduction
24/7
Availability
Integrations

Connected to your entire ecosystem

Tissia communicates with customers and acts in your systems - all automatic, intelligent and secure.

Communication channels

Be present where your customers are

Web Chat
Email
SMS

All conversations in a single unified dashboard, with intelligent transfer to human agents when needed.

Internal systems

AI acts in your systems

CRM
ERP
Databases
Calendar
E-commerce
API

Secure and controlled access - you define what the AI can access and execute.

Integrated Features

Everything you need, included in the platform

Catalogue

Products & Services

Bookings

Live availability

Orders

Processing & Status

Reviews

Customer feedback

API

REST & Webhooks

Portofoliu

Galerie proiecte

All features are ready to use - no complex configurations or additional integrations required.

Intelligent automation

AI that doesn't just respond, but takes action

Through the integration of a contextual protocol for automation, Tissia can access and execute actions in your systems. No more need for copy-paste or manual intervention.

Check inventory and availability in real time
Create orders and reservations automatically
Schedule calendar meetings
Update CRM records
Search information in knowledge base
Generate reports and documents
Features

Everything you need for exceptional customer service

Complete platform for automating and transforming customer communication. Built for performance.

Advanced Conversational AI

Understands context, emotions and customer intent. Responds naturally in their language, including informal expressions and complex questions.

All channels, one platform

Widget website, email și SMS - toate conversațiile într-un dashboard unificat.

Intelligent knowledge base

Upload documents, FAQs and product information. The AI learns and responds accurately based on your data.

Intelligent escalation

Automatically detects when human intervention is needed and transfers the conversation to agents, with all context included.

Analysis and Reports

Real-time dashboards with performance metrics, customer satisfaction, conversation volumes and trends.

Available 24/7/365

Customers receive instant responses, anytime - at night, on weekends or holidays. No waiting time.

Complete catalogue

Manage products, services, menu and bookable resources. The AI presents your offering and guides customers towards purchase.

Automated bookings

Complete booking system with real-time availability. Customers book directly from the conversation, without manual intervention.

Order management

Order processing, status tracking and automated notifications. Customers receive real-time updates about their orders.

API & Integrations

Complete REST API and webhooks for real-time synchronisation with your existing systems. Bidirectional integration.

Capabilities

More than a chatbot - a complete platform

Tissia integrates all the tools needed for complete automation of customer interactions.

Catalogue System

Manage your entire offering in one place.

  • Products with variants and stock
  • Services with duration and pricing
  • Digital menu for restaurants
  • Bookable resources (rooms, equipment)

Bookings & Appointments

Fully automate the booking process.

  • Real-time availability
  • Automatic confirmations and reminders
  • Cancellation and rescheduling management
  • External calendar synchronisation

Orders & Deliveries

From order to delivery, everything automated.

  • Automated order processing
  • Real-time status tracking
  • Notifications at every stage
  • Complete customer order history

Reviews & Feedback

Collect and manage customer feedback.

  • Automatic review requests
  • Moderation and approval
  • Automated feedback responses
  • Sentiment analysis

API & Webhooks

Seamless integration with your existing systems.

  • Fully documented REST API
  • Webhooks for all events
  • Bidirectional synchronisation
  • Rate limiting and secure authentication

Onboarding & Multilingual

Quick setup and support for a global audience.

  • Step-by-step guided tour
  • Pre-configured templates
  • 34 supported languages
  • Automatic customer language detection
How it works

From zero to AI in 3 simple steps

1

Configuration and Training

Upload your documents, FAQs and business information. The AI learns in a few hours.

2

Channel Integration

Conectează widget website, email și SMS. Integrare simplă, fără cod necesar.

3

Launch and Optimization

Start the chatbot and track performance. The AI continuously improves from conversations.

Industries

Solutions for every industry

From retail and ecommerce to medical services and education - Tissia adapts to the specific needs of your field.

E-commerce

Order support, returns, deliveries

Healthcare

Appointments, information, triage

Real Estate

Viewings, property inquiries

HoReCa

Reservations, menu, information

Automotive

Service, parts, appointments

Education

Enrollments, courses, support

Professional Services

Consulting, appointments

Public Sector

Citizen information, counter

Vânzări Conversaționale

Interactive Sales Experience

Clienții tăi pot cumpăra produse și servicii direct în conversație cu Agentul AI, pe orice canal. Sistemul Engager menține legătura autonom, bazat pe comportament și preferințe, pentru o experiență de vânzare continuă și personalizată.

Comerț conversațional

Comenzi direct în chat

Engager autonom

Re-engagement bazat pe comportament

Propensity Scoring

ML/DL pentru predicția intenției de cumpărare

Sentiment analysis

Decizii autonome bazate pe emoții

Segmentare clienți

Gold, Silver, Bronze - automat

Cross-sell & Up-sell

Recomandări inteligente, automate

Pricing

Simple plans, transparent pricing

No hidden costs. Choose the right plan for your business and scale when you need to.

Starter

€49 /month

For small businesses

  • 250 conversations/month
  • 1 channel (website)
  • 1 user
  • Knowledge base
  • Basic reports
  • Agent escalation

Growth

€149 /month

For growing businesses

  • 1.000 conversations/month
  • 2 channels
  • 3 users
  • Knowledge base
  • Agent escalation
  • Advanced reports

Business

€499 /month

For large organizations

  • 5.000 conversations/month
  • All channels
  • 25 users
  • All features
  • Custom SLA
  • Priority support

Enterprise & Public Sector

Large volumes, dedicated infrastructure or special compliance requirements? We offer customized packages with guaranteed SLA, dedicated account manager and custom integrations.

Try free for 30 days

Testează platforma cu toate funcționalitățile pachetului Starter, fără obligații. Fără card bancar.

Modul Marketing

Marketing AI pentru afacerea ta

Campanii email și SMS inteligente. Automatizare comportamentală. Asistent AI dedicat pentru marketing.

Campanii Email & SMS

Creează și trimite campanii profesionale prin email și SMS. Segmentare audiență, template-uri personalizate și statistici detaliate.

Engager AI Comportamental

Automatizare inteligentă B2B și B2C. Declanșatoare comportamentale, secvențe automate și optimizare bazată pe propensitate.

Asistent AI Marketing

Creează campanii prin conversație. Tissia AI te ajută să segmentezi audiența, să scrii conținut și să optimizezi rezultatele.

Planuri Marketing

Marketing Starter

€29 /month

sau €313.20/year (10% reducere)

  • 1.000 contacts
  • 5.000 email-uri/lună
  • Asistent AI Marketing
  • Engager AI (5 declanșatoare)
  • SMS (indisponibil)

Marketing Professional

€299 /month

sau €3.229,20/year (10% reducere)

  • 15.000 contacts
  • 100.000 email-uri/lună
  • 2.000 credite SMS/lună
  • Număr de telefon dedicat
  • Analiză avansată
Credite SMS

Costul SMS variază în funcție de destinație. 1 credit = 1 SMS către SUA/Canada, 2 credite = UK/Australia, 3 credite = Europa de Est, 4 credite = Europa de Vest.

Marketing Enterprise

Volume mari de contacte, email-uri sau SMS? Oferim pachete personalizate cu prețuri preferențiale și suport dedicat.

Why Tissia

Built for ambitious businesses

We're not just another generic chatbot. Tissia is the AI platform that understands context, intent, and the nuances of every conversation.

34 languages and dialects

Communicate naturally with customers in their language, including local expressions and cultural nuances.

GDPR & EU Hosting

Data stored in EU, full GDPR compliance.

Support + Sales

Not just support - the AI agent actively sells your products and services, like a sales representative.

Local support

EU-based team, support in your language.

70%

Support cost reduction

<3s

Average response time

24/7

Availability

85%

Automatic resolution

Testimonials

What our customers say

CC

Cosmin C.

CEO, Online Store

Since we started using Tissia, our support team can focus on complex cases. The chatbot automatically resolves 80% of questions about orders and deliveries.

RT

Ramona T.

Manager, Medical Clinic

Patients can make appointments online 24/7. We reduced phone calls by 60% and patient satisfaction increased significantly.

RC

Radu C.

Owner, Restaurant

Clienții pot face rezervări și vedea meniul direct de pe site. Implementarea a durat doar o săptămână și a mers impecabil.

Frequently asked questions

Have questions? We have answers

Tissia este o platformă AI pentru automatizarea serviciilor clienți. Folosește inteligență artificială avansată pentru a răspunde automat la întrebările clienților prin widget website, email și SMS, 24/7. AI-ul învață din documentele și informațiile pe care le încărcați despre afacerea voastră.

Implementation takes 30 minutes, but a custom implementation can take approximately 2 weeks. This includes platform configuration, communication channel integration, AI training with your business-specific information and complete testing. For more complex cases, the duration may vary.

Tissia supports 34 languages and dialects, including Romanian, English, German, Hungarian, French, Polish, Italian and many more. The system is optimized for natural communication and supports multilingual businesses.

When Tissia detects a complex question or a dissatisfied customer who needs special attention, it automatically transfers the conversation to a human agent. Agents receive all the conversation context to continue without interruptions. You can configure the escalation rules according to your preferences.

Absolutely. Tissia is fully GDPR compliant. Data is stored on servers in the European Union, encrypted in transit and at rest. You have complete control over your data and can export or delete it at any time. We do not use your customers' data to train models for other customers.

Yes! Tissia includes a complete catalogue, booking and order system. You can manage products, services, menu and bookable resources. Customers can make bookings and orders directly from the conversation, and you receive notifications and can track everything from the dashboard. The system also includes webhooks for synchronisation with other systems.

Absolutely. Tissia offers a fully documented REST API and webhooks for all important events (bookings, orders, etc.). You can sync bidirectionally with your CRM, ERP or any other system. The API supports secure authentication and rate limiting for protection.

Didn't find the answer?

Contact us
Tissia Implementations

Who uses Tissia?

Here are some examples of businesses using Tissia AI agents to better serve their customers.

Botaniq

E-commerce

Magazin online de produse naturale și suplimente. Agentul AI oferă suport clienți, recomandări personalizate, vânzări și comenzi direct în chat, plus campanii de marketing și engagement autonom pentru retenție.

Vânzări în chat Recomandări AI Marketing autonom
See website

Carpathica Academy

Education & Courses

Educational platform offering personal and professional development courses. The AI agent answers questions about courses, prices, bookings and certifications.

Course information Bookings Support 24/7
See website

Panthero

Cybersecurity B2B

Web security platform (WAF) with fraud prevention features. The AI agent answers technical questions about services, prices, integrations and provides support to B2B customers.

Service info Technical support B2B 24/7
See website

Want to see Tissia in action for your industry?

Try the live demo

Ready to transform customer service?

Start for free and see how Tissia can reduce costs and improve your customer satisfaction. No credit card required.

GDPR Compliant • EU Hosting • Dedicated Support

Stay up to date with the news

Subscribe to the newsletter and receive the first information about the launch, tips for customer service automation and exclusive offers.

* At least one field (email or phone) is required

We don't send spam. You can unsubscribe at any time. Privacy policy

Exclusive offers
AI Tips
Launch news